FAQs

Contacts

 

 
How can we contact you? 

 

 

You can contact us using the following means: Call the central office by dialing this number: +1-000-111-2222. Send us an email via our support email address info@rocketcasino.com or the “Send a Message” option on the “My Profile” page. Connect directly to our support managers via Live Chat.
 
 
Registration

 

Why do I need to be registered? 

 

 

Registration on rocketcasino.com website is a condition for using all the products available on the website. Registration entitles you to open a rocketcasino.com account free-of-charge and without obligations. Use the account to manage your bets and personal data. You can make bets with real money after you replenish your account.
 
 
How can I register on your website?

 

 

To register on our website, visit the “Register” section in the upper right corner. Please be careful and take into account the proposed registration requirements in order to avoid further problems. We recommend that you get acquainted with our rules in advance.
 
 
Why should I specify my personal data when registering?

 

 

The accuracy of your data is a condition of using our products. Management of your money in your rocketcasino.com account is implemented in a similar way to a bank account. We need to know your first name and last name, as well as your current residential address. By entering your date of birth, you verify that you are of legal age to use the services of Rocket Casino. It is important for us to have your email address so that if you forget your password or want us to send you notifications, we will be able to get in touch with you by email.
 
 
Why is it necessary to fill in the passport details?

 

 

This is done for security purposes. You will only be able to withdraw any winnings after you present your identification document.
 
 
Where can I see my account number?

 

 

You can see your account (ID) number, which was given by the company in the “My Profile” page, “My Data” section ID: XXXXXXXX
 
 
Do I undertake any obligations by registering on the Rocket Casino website?

 

 

No, your registration does not bind you in any way and you are not obligated to make regular deposits or place a certain number of bets. However, by registering you agree to our General Terms and Conditions.
 
 
Can I change my personal data after registration?

 

 

Please note that you are unable to change your basic data, such as your first name and last name, date of birth, the currency of your account in Rocket Casino or the country settings. You will, however, still be able to change other data even after registration. In certain circumstances (e.g. the personal data was filled incorrectly, etc.), Rocket Casino will verify and accept changes to your basic data if you submit the corresponding confirming document.
 
 
I don’t want to deposit money right after registration. Do I have to?

 

 

You don’t need to make a deposit immediately. You may make a deposit whenever you like by using the “Deposit” option.
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